What to do when you get a text notification and
want to schedule your interview:
Step 1You will be competing with other people to reserve an appointment, so when a text comes in, it is best to act as quickly as possible. Click on the link in the text you received: This link will take you to the government's Trusted Traveler website. |
Step 2If you are not currently logged on to the Trusted Traveler website, do so now by clicking the LOG IN button. |
Step 3Consent to the government Security Notification by pressing CONSENT & CONTINUE. |
Step 4Enter your Email Address and Password, then click Sign In. |
Step 5If prompted, enter the 6-digit code from your text message and check the Remember this browser box. Note: You will be logged out after 15 minutes of inactivity. |
Step 6On the Dashboard screen, click the blue Schedule Interview button under Conditionally Approved. |
Step 7Select your interview location by scrolling to the desired Enrollment Center. |
Step 8Click the CHOOSE THIS LOCATION button. |
Step 9Select your preferred date and time. |
Step 10If you're happy with the date, text us Stop to end notifications. To keep searching for an earlier date, text us your scheduled interview date. |
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