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What to do when you get a text notification and
want to schedule your interview:

Step 1

You will be competing with other people to reserve an appointment, so when a text comes in, it is best to act as quickly as possible. Click on the link in the text you received: This link will take you to the government's Trusted Traveler website.

Step 1

Step 2

If you are not currently logged on to the Trusted Traveler website, do so now by clicking the LOG IN button.

Step 2

Step 3

Consent to the government Security Notification by pressing CONSENT & CONTINUE.

Step 3

Step 4

Enter your Email Address and Password, then click Sign In.

Step 4

Step 5

If prompted, enter the 6-digit code from your text message and check the Remember this browser box. Note: You will be logged out after 15 minutes of inactivity.

Step 5

Step 6

On the Dashboard screen, click the blue Schedule Interview button under Conditionally Approved.

Step 6

Step 7

Select your interview location by scrolling to the desired Enrollment Center.

Step 7

Step 8

Click the CHOOSE THIS LOCATION button.

Step 8

Step 9

Select your preferred date and time.

Step 9

Step 10

If you're happy with the date, text us Stop to end notifications. To keep searching for an earlier date, text us your scheduled interview date.

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